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Program Details


Category: Emergency Services


Provides regulated utility customers with an income-based payment plan.


  • Utility bills are based on income, not usage.
  • Monthly credits towards prior arrearages.


Eligibility Requirements

  • A household that are at or below 150% of the 2016-2017 Federal Poverty Guidelines.
  • Must be a customer of Columbia Gas, Ohio Edison, Toledo Edison or AEP.
  • Picture ID
  • Social Security numbers of everyone in the household.
  • Proof of citizenship for all household members in the form of a birth certificate, social security number card, or voter registration.
  • Documentation of all income in the household for those 18 years or older for 3 months (previous to date of appointment).
  • Must bring elecric and winter heating bills (gas, propane, etc.)

Eligible Counties

Ottawa, Sandusky, Seneca, Wood

Income Guidelines

Size of Household 1 Person 2 People 3 People 4 People 5 People 6 People 7 People 8 People
3 Month Income Limit $4,522.50 $6,090.00 $7,657.50 $9,225.00 $10,792.50 $12,360.00 $13,927.50 $15,495.00
Yearly Income Limit $18,090.00 $24,360.00 $30,630.00 $36,900.00 $43,170.00 $49,440.00 $55,710.00 $61,980.00

For households with more than 8 people, add $1,567.50 per person to the 3 month income limit; add $6,270.00 per person to the Yearly income limit.

Income level cannot exceed the stated income guidelines.

Income level cannot exceed the stated income guidelines

Contact Information


Fremont, OH
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