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News Article
 
Energy assistance available for those facing shut-offs

Ottawa, Sandusky, Seneca and Wood County residents who are facing a utility shut-off or have already had a utility disconnect are able to seek help through the WSOS Emergency Home Energy Assistance Program (EHEAP).

The program provides a one-time direct utility payment to avoid shut-off or reconnect shut-off heating utilities, and can also assist households facing a heating supply shortage (propane, fuel oil, wood, kerosene, coal or corn pellets) in which the supply will last fewer than ten days. EHEAP also provides financial assistance for customers who need assistance paying for utility deposits.
 
Clients may also receive assistance with setting up utility payment plans.

To qualify, residents must have an annual income of 175 percent of federal poverty guidelines or less (e.g. $42,525 annual income/family of four). Proof of citizenship for all household members is also required in order to qualify. This includes any one of the following: birth certificates, Social Security cards, voter registration cards, and baptismal certificates or hospital birth records if the location of birth is shown. Applications cannot be completed without bringing these documents to the appointment, in addition to the other required information. Call the scheduling hotline (888-441-4327) for a detailed recording of acceptable documents.

EHEAP applicants seeking assistance through WSOS must provide a picture ID; birth certificates; social security numbers and birth dates for all household residents; proof of disability (if applicable); documentation of all income in the household for the past three months for all residents ages 18 or older at the time of their enrollment. Applicants must also provide all pages their household’s most current electric and/or gas bills or information on their bulk fuel account, or a statement showing the minimum delivery amount of heating fuel required for a new bulk fuel account.

For more information or to make an EHEAP appointment, contact WSOS at 1-888-441-4327 or 419-334-8911, or visit www.wsos.org and view the “Utility Assistance” tab on the main page.